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Product Guarantee Every item within the Sensational Wicks product line was inspected for accuracy and quality before being shipped to you. If you received the product damaged in shipment and there are visible exterior signs or the package rattles, the customer must refuse the shipment. We will promptly resend your order after receiving the original shipment.
If the order is found to be damaged after opening the package, please request an RMA number to return the damaged items for an exchange. No refunds are given anytime for any reason. We will only promptly replace any damaged items. All shipping charges relevant to a returned item will be the responsibility of the purchaser. We will pay all shipping charges for resending any items damaged.
Pricing Policy
Prices are subject to change without notice and are good for online purchases only. As much as we try to be accurate as humanly possible, there is a possibility for errors in pricing and we are not responsible for any occasional errors on this website. We do apologize in advance for any errors you may enounter. All sales items are sold at sales prices while supply lasts. No rainchecks are given when supplies have been exhausted unless otherwise stated.
Our Privacy Policy The Sensational Wicks and www.sensationalwicks.com (hereafter called Sensational Wicks) respects the privacy of every individual who visits our website. This privacy statement provides notice of the standards and terms under which Sensational Wicks protects the privacy of information supplied by visitors to our website. This privacy statement provides notice of our information collection practices and of the ways in which your information may be used. This policy may change from time to time, so please check back periodically to review this information.
A. Sensational Wicks - Identifiable Information sensationalwicks.com typically receives specific data about its website visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card to pay for services, or request certain types of information. When you provide Sensational Wicks identifiable information at sensationalwicks.com website for these purposes, it will be used only to fulfill your specific request. On those sensationalwicks.com web pages where you may provide Sensational Wicks with credit card or other ordering information via the web, sensationalwicks.com protects and secures this information by employing commercially customary web-based security and encryption protocols, examples of which include Secure Socket Layer (SSL) and Secure Electronic Transaction (SET).
Sensational Wicks reserves the right, at its discretion, to send you bulletins and other important information about our Sensational Wicks products and services. If after receiving one of our promotional bulletins you have decided to not receive any futher promotions from us, you do have the capablity to be removed from our email list immediately by clicking on the "Remove Link" contained within each of our communications.
Sensational Wicks will not, sell or trade your information unless we are legally required to do so, or in the case of imminent physical harm to the visitor or others.
On those web pages where you voluntarily offer any feedback, taking surveys, data, answers, questions, comments, suggestions, ideas or the like, Sensational Wicks will treat that portion of the information as non-confidential and non-proprietary. Except as otherwise expressed in this privacy statement, Sensational Wicks assumes no obligation to protect such information from disclosure.
B. Non Sensational Wicks - Identifiable (Generic) Information In general, Sensational Wicks gathers some generic information automatically. Generic information does NOT reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visitors, and the sensationalwicks.com web page visited. Sensational Wicks gathers this information for the limited purpose of determining customer service and website needs. We accomplish this by using certain technologies, including "cookies" (a technology that can be used to provide the visitor with tailored information about Sensational Wicks services). Sensational Wicks does not combine information collected in this way with any Sensational Wicks identifiable information. You can set your browser to notify you when you receive a cookie and you can refuse it.
C. Exceptions and Limitations Notwithstanding the foregoing and in compliance with applicable laws, Sensational Wicks cooperates fully with state, local, and federal officials in any investigation relating to any content (including Sensational Wicks or private electronic communications transmitted to Sensational Wicks) or purported unlawful activities of any user of the Service, and takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Sensational Wicks may be required to disclose Sensational Wicks identifiable information. In addition, Sensational Wicks may elect to monitor the areas of communication of any kind to satisfy any law, regulation, or government request; if such disclosure is necessary or appropriate to operate Sensational Wicks; or to protect the rights or property of Sensational Wicks or others.
In connection with the potential sale or transfer of any of its interest in Sensational Wicks, and other sites owned by the company, Sensational Wicks reserves the right to sell or transfer your information (including , but not limited to name, address information, and other information you provided to Sensational Wicks) to a third party that concentrates its business in communication products or services; agrees to be Sensational Wicks's successor in interest with regard to the maintenance and protection of information collected and maintained by Sensational Wicks; and agrees to the obligations of this policy statement.
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